CV - Tai-Lin Wu

Work Experience

Software Engineer - Synology Inc., New Taipei, Taiwan (May 2024 – Present)

Led AI Advisor project, a Synology chatbot serving 50k global users per month. The project was explicitly commended by the CEO to executive leadership for delivering exceptional accuracy and user experience.
- Built an evaluation pipeline for response quality and improved over 50%+ via iterative tuning.
- Cut non-API latency by 30% through multiprocess, gRPC/REST connection control and caching.
- Developed NAS/NVR AI agents integrated with internal databases for real-time product recommendation.
- Collaborated cross-functionally with Marketing, Design, and MIS teams to align technical deliverables.
Led Synology InSyde, an unreleased Synology DSM AI Agent enabling multi-step task automation and intelligent Drive operations through tool-based reasoning with finite-state control.
Contributed to Auto-Invoice Recognition system, designing the core recognition workflow and evaluation pipeline, achieving 90%+ parsing accuracy on e-receipts and cash invoices.

Research Assistant - Institute of Information Science, Academia Sinica, Taipei, Taiwan (November 2023 – May 2024)

Led a structured paper survey on CNN-Transformer hybrids; distilled design patterns and integrated Transformer blocks into CNN policy/value nets for board-game RL.
Implemented training/evaluation utilities on an AlphaZero pipeline (self-play, MCTS, checkpointing, metrics) and authored internal benchmarks that later informed publication-grade experiments.

Skills

Languages: Python, C++, Go

Infrastructure: Linux, Docker, Kubernetes, Database management (MongoDB, PostgreSQL)

System Design: RESTful APIs, gRPC, Protocol Buffers; Caching; Microservice integration

ML / AI: PyTorch; Transformers (ViT), CNNs; RL (AlphaZero/MCTS, PPO, DQN); Model training & evaluation

Expertise: AI System Design, Reliability/fault tolerance, Performance Optimization, Reinforcement Learning

Soft Skills: Cross-team collaboration, Technical Leadership, Clear Communication

Yan-Ru Ju, Tai-Lin Wu, Chung-Chin Shih, Ti-Rong Wu. (2025). "Bridging Local and Global Knowledge via Transformer in Board Games." IJCAI-25.

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